TRY ITHeyy
Heyy is an AI customer messaging platform for sales and support teams handling conversations across WhatsApp, Instagram, Messenger and website chat. Its configurable AI agents, called AI Employees, answer common questions, collect customer details and qualify leads.
A shared inbox and Mini-CRM keep conversations and contact management together. Automations handle recurring communication tasks, while campaigns support follow-ups with interested customers. You can configure agents without coding and connect external systems through integrations or the API.
Practical uses include answering product questions, collecting appointment inquiries and routing leads to the appropriate team. Keep staff available for unusual requests and review automated replies before relying on them for sensitive customer interactions.
Key Features
- AI agents for customer questions and lead qualification.
- WhatsApp, Instagram, Messenger and website chat connections.
- Shared inbox and Mini-CRM.
- Campaigns, automated follow-ups and configurable workflows.
- API access for connecting external business systems.
Pricing and Limits
Heyy offers paid subscriptions and a 14-day free trial. Plans vary by users, AI agents, channels, automations and monthly credits. AI messages and automation triggers consume credits, and additional charges apply for extra credits and WhatsApp messages.
Scheduled and recurring campaigns require a higher tier. AI Copilot, additional users and custom integrations are listed as optional add-ons, so check the total configuration cost rather than the subscription alone.
Alternatives to Heyy
- Crisp: Combines AI support agents, live chat and a shared inbox for customer conversations.
- HelpCrunch: Offers AI chatbots, live chat, a knowledge base and email automation.
- AskLi: Uses company content for AI support, website chat, lead capture and human handoff.